Here are some frequently asked questions about Gaming Upgraded products.
Help & FAQs
Do you accept cancellations or returns?
Cancellations
Changed your mind? No problem! You can cancel your order within 24 hours of placing it. Just shoot me a message or email to get it started.
Oops or Issues?
I want your order to arrive just right. If anything is damaged, missing, or not what you expected, please reach out within 7 days of delivery so I can make it right. A photo of the issue helps me help you faster!
Not in Love?
If your item is in perfect condition but just isn’t your thing, no worries—returns are accepted within 7 days too. You’ll just need to cover return shipping (with tracking highly recommended). Once I receive the item, I’ll issue your refund.
How long will it take to create items (processing time)?
Each item is made to order and usually takes 2–5 business days to create before shipping. Orders are processed Monday through Friday, so weekend orders will start their journey on the next business day. Thanks for your patience—it’ll be worth the wait!
How long will it take to be delivered once shipped?
Once your order is made, delivery typically takes 3–7 business days, depending on where you live. If you ordered multiple items, they might ship separately—so don’t worry if one arrives before the others!
Do you ship internationally?
We have plans to in the future, but we are currently unable to at this time.
Do you offer gift wrapping?
Gaming Upgraded offers a gift message for free, upon request. Be sure the click the box at checkout and then write your message. Your message will then be added and printed onto a Postcard sized cardstock double sided card.
However, we also offer gift wrapping for a small fee to cover the cost of the wrapping paper and bow. Just select the add-on at checkout.
How are your apparel designs made?
Direct to Film printing, or DTF, is a new technology that allows users to print designs onto special films. These films are then transferred onto a garment of choice using an adhesive and can last as long as silkscreen prints.
The Process:
Design – Create design using my favorite graphic design software
Print – Print my design on specialized film. It will print the colors first, then a white top layer that serves as the base layer on the shirt.
Apply – Apply the powder adhesive evenly onto the printed film.
Bake – Melt the adhesive to the film using a heat press or oven.
Press – Press my design onto a substrate like a t-shirt or game bags.
How long will the design on my apparel last?
Wash tests have indicated that your design will not fade or crack after 40 washes, as long as a silkscreened shirt! There are ways to ensure this will be the case with your shirt.
What can I do to ensure my shirt will last for 40+ washes?
Do two things:
1. Turn shirt inside out when washing.
2. Wash with other cold water items.
That's it. Do those two things and you'll have this shirt to give to your grandkids someday. I mean, if you want.
But if you are a details person, here are other ways that will help:
.: Don't iron directly on the design. (It's a tee shirt, please don't iron your tee shirts...)
.: Don't dry on the highest/hottest setting in your dryer. (Unless you like shrinking your clothes for your tiny miniature doll house collection you've got going on. Then, you do you.)
How Do I Measure to get the sizing right on your t-shirts?
1. Take a tee you already own and it fits you well.
2. Lay down the T-Shirt on a flat hard surface; smooth any wrinkles.
3. Measure the length from the highest point of the shoulder to the hemline.
4. Measure the chest width by placing the tape close under the arms and measure from one side to another.
5. Record the measurements and compare them to the ones listed on our size guide.
What is polymer clay?
Polymer clay is a moldable, flexible non-toxic medium. It is safe for children, even if ingested accidentally. Its raw form is reminiscent of Play-Doh.